Service is a mindset… Not an afterthought
From the moment we start designing your personalized smart home automation system, we aim to ensure it consistently meets your performance expectations.
RELIABLE DESIGN - PROACTIVE PREVENTION - SWIFT SUPPORT
We prioritize reliability from the outset, laying a solid foundation for lasting success.
Our team of experts is always available, including nights and weekends, to provide you with the best support whenever needed.
Your problem is our problem. Digital Home Design is your trusted electrical contractor dedicated to resolving any issues you and your smart home devices face.
We listen to you and take your concerns seriously, ensuring you never feel dismissed.
No need for appointments or technician visits—we solve issues remotely.
Easily fix problems using our app, which provides quick and hassle-free solutions.
Our staff stays updated on the latest technology to deliver top-notch smart service to your Indianapolis or Carmel home.
We use only the most reliable smart products from top-tier partners.
We offer active monitoring, priority service, 24/7 live phone support, semi-annual checkups, discounted service rates, special equipment sales, and assistance with your internet, cable, or streaming providers.
Happiness Delivered
Our commitment to you continues long after installation. We are here for you as long as you are in your Zionsville home.
1254
Smiling clients
24
hours service
365
days a year
12
months a year
Our Support Memberships
*Our Hours of operation are Monday-Friday 8 AM - 5 PM Excluding National holidays
BEST VALUE
BEST RATED
Basic
per month
FREE for the First Year that you own your system.
Billed at $129 per annum after the First Year.
Covered warranty service calls are not charged for the First Year. Reduced rates apply for non-covered services and all services after the First Year.
Access to our Support Team during standard business hours at reduced rates.Daytime Remote Support M-F i
Daytime On-Site Support M-F i
iPhone/Android Support App – DIY Convenient Easy Fixes/Resets
Essentials
per month
Only need the Essentials? This membership offers 24/7 support with our DIY Support App! Perfect for just the necessities for every family's needs!
Access to 24/7 SupportAccess to our Support Team during standard business hours at reduced rates.
Daytime Remote Support FREE
After Hours* Remote Support FREE
Escalated Daytime Remote Support M-F i
Daytime On-Site Support M-F i
iPhone/Android Support App – DIY Convenient Easy Fixes/Resets
Premium
per month
Is your Time & Convenience of the utmost importance? Become a Premium Member and enjoy priority 24/7 Support and Service.
Access to 24/7 SupportDaytime Remote Support FREE
After Hours* Remote Support FREE
Escalated Daytime Remote Support M-F i
Daytime On-Site Support M-F i
Same or Next Day Priority Scheduling
Annual Tech Reviews
Annual System Updates
iPhone/Android Support App – DIY Convenient Easy Fixes/Resets
Concierge
If you are looking for the Ultimate in White Glove Service, we will build a customized Service Plan to fit your individual needs. Services may include afterhours service, Preventative System Monitoring, 2nd home monitoring, Guaranteed uptime when returning from 2nd home, video alarm monitoring and more. Discuss your special requirements with your Representative.
Contact Support
Text Support
317.816.1400